Terms & Conditions

1. Introduction

Welcome to Blue Way Car Rental. By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a reservation.

2. Eligibility

To rent a vehicle from Blue Way Car Rental, you must:

• Be at least 21 years old (25 for some vehicle categories).
• Possess a valid driver’s license and government-issued ID.
• Have a valid credit or debit card for payment and security deposit.
• Meet our insurance and driving record requirements.

3. Reservation & Payment

• Reservations can be made online, over the phone, or in person.
• A valid credit/debit card is required to secure your booking.
• Full payment is required at the time of pick-up.
• Rates may vary based on the vehicle type, rental duration, and location.
• Any applicable taxes, fees, or surcharges will be included in your final bill.

4. Security Deposit

• A refundable security deposit is required at the time of rental.
• The amount varies based on the vehicle category and rental duration.
• The deposit will be refunded upon the safe return of the vehicle, minus any applicable charges.

5. Rental Duration & Extensions

• Rental periods are calculated on a 24-hour basis.
• Late returns may be subject to additional charges.
• If you need to extend your rental, you must notify us in advance.

6. Vehicle Usage & Restrictions

• Vehicles must be driven only by authorized drivers listed in the rental agreement.
• No smoking or pets are allowed inside the vehicle unless otherwise permitted.
• The vehicle must not be used for:
  • Illegal activities or reckless driving.
  • Off-road driving or in restricted areas.
  • Transporting hazardous materials.
  • Competing in races or towing other vehicles.
• The renter is responsible for any fines, tolls, or traffic violations incurred during the rental period.

7. Fuel Policy

• Vehicles must be returned with the same fuel level as at pick-up.
• If returned with less fuel, a refueling charge will apply.

8. Insurance & Liability

• Basic insurance coverage is included with each rental.
• Additional coverage options (collision damage waiver, liability insurance, etc.) are available for purchase.
• The renter is responsible for any damages or loss not covered by insurance.
• In the event of an accident, the renter must:
  • Notify Blue Way Car Rental immediately.
  • Obtain a police report if required.
  • Provide all necessary details for the insurance claim.

9. Breakdowns & Roadside Assistance

• In case of a breakdown, contact our 24/7 roadside assistance.
• If the issue is due to mechanical failure, we will provide a replacement vehicle (subject to availability).
• The renter is responsible for repair costs due to negligence or misuse.

10. Cancellations & Refunds

• Cancellations must be made at least 24 hours before the scheduled pick-up time.
• Late cancellations or no-shows may be subject to a cancellation fee.
• Refunds are processed within 7-10 business days.

11. Termination of Rental Agreement

Blue Way Car Rental reserves the right to terminate a rental agreement if:

• The renter violates the terms of use.
• The vehicle is misused or driven recklessly.
• False information is provided during the rental process.

12. Privacy & Data Protection

• We collect and store customer data for booking and service purposes.
• We do not share personal information with third parties unless required by law.
• Customers can request data access or deletion by contacting us.