Privacy Policy
1. Introduction
At Blue Way Car Rental, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, driver’s license details, and payment information.
- Booking Details: Rental preferences, vehicle selections, and reservation history.
- Technical Information: IP address, browser type, device information, and website usage analytics.
- Communication Records: Emails, messages, and customer service interactions.
3. How We Use Your Information
We use the collected information for the following purposes:
- Booking & Rental Services: To process reservations, manage rentals, and provide customer support.
- Payment Processing: To facilitate secure transactions and refunds.
- Marketing & Promotions: To send updates, special offers, and newsletters (with the option to opt-out).
- Website Improvement: To analyze usage trends and enhance user experience.
- Legal & Security Purposes: To comply with legal obligations and protect against fraud.
4. How We Protect Your Information
We implement strict security measures to protect your personal data, including:
- Encryption & Secure Payment Gateways: To safeguard payment details.
- Data Access Controls: Limiting access to authorized personnel only.
- Regular Security Audits: To identify and mitigate risks.
5. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Payment processors, customer support, and IT service providers.
- Legal Authorities: When required by law or to prevent fraud.
- Business Partners: In case of mergers, acquisitions, or service expansions.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can modify your cookie preferences through browser settings.
7. Your Rights & Choices
You have the right to:
- Access & Update Information: Review and correct your personal details.
- Opt-Out of Marketing: Unsubscribe from promotional emails.
- Request Data Deletion: Ask us to delete your personal information, subject to legal requirements.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the updated revision date.
By using our services, you agree to this Privacy Policy.